DELIVERY TERMS & CONDITIONS
Delivery Radius & FEE'S
We ONLY deliver within the Greater Manchester area. (15 miles from our store location) We DO NOT ship to other UK cities outside of Manchester. (INCLUDING SCOTLAND) We also DO NOT ship to countries outside of the UK.
By ticking the the box at checkout you confirm you understand that any orders placed outside this radius will be subsequently cancelled and charged a processing fee at time of refund.
ORDERS PLACED THAT ARE SUBSEQUENTLY CANCELLED INLINE WITH OUR T&C’s, WILL BE SUBJECT A 3.5% PROCESSING CHARGE TAKEN DEDUCTED FROM YOUR REFUND AMOUNT.
CLICK & COLLECT
- Click & Collect [Store Pickup] – FREE
STANDARD DELIVERY [2/3 DAYS]
- Standard delivery (Over £50+ spent) = FREE
- Standard delivery (Under £50 spent) = £5
SAME DAY DELIVERY
- Same Day Delivery = £20 [Premium]
NEXT DAY DELIVERY
- Next Day Delivery = £15
AGE VERIFICATION [18+]
Valid proof of age [ID] required on delivery, by Law.
Customer MUST show valid ID [Photo ID] if requested by our driver. Failure to do so will result in your order being declared VOID and subsequently cancelled.
VOIDED DELIVERY DUE TO FAILURE TO PRODUCE VALID ID ON DELIVERY [FEE’S]
- Delivery Fee [£5 or £10] charged when order is made will be deducted from any refunded amount.
- £10 VOID delivery Fee (Failed age verification): will also be deducted from any refund which is processed due to NO ID on delivery.
UNDER AGE ORDER SUSPICION. (DELIVERY OPTION CHANGE)
MANCHESTER DISCOUNT FIREWORKS RESERVE THE RIGHT TO CHANGE DELIVERY OPTION OF CERTAIN ORDERS WE DEEM AT RISK OF BEING PURCHASED BY UNDER 18’s.
IF YOUR ORDER IS CHANGED TO COLLECTION ONLY, YOU WILL BE NOTIFIED VIA EMAIL & YOUR PRODUCTS WILL BE HELD IN-STORE FOR NO MORE THAN 24hrs. AFTER THIS TIME YOUR ORDER WILL AUTOMATICALLY BE VOIDED & YOUR PAYMENT WILL BE REFUNDED, MINUS A £5 VOID AGE VERIFICATION FEE. AS PER OUR TERMS & CONDITIONS OUTLINED ABOVE.
VALID 18+ ID IS NEEDED FOR ORDERS CHANGED TO COLLECTION ONLY, AS PER POLICE & LICENSING GUIDANCE.
Next Day Delivery (Express)
Orders made by 8pm will be delivered the next working day.
- Orders made after 8pm will be delivered 2 days after initial order.
- Orders placed before 8pm on say Monday will be delivered the next working Day (Tues)
- Orders placed after 8pm on Monday, will be delivered on the Weds.
Same Day Delivery (Premium)
Same day orders made by 1pm will be delivered same day.
- Orders made after 1pm will be delivered the next working day after initial order.
- Orders placed before 1pm on say Monday will be delivered late afternoon or evening.
- Orders placed after 1pm on Monday, will be delivered during the normal scheduled deliveries on the Tues.
- PLEASE NOTE: Same Day delivery unavailable on Sundays. Orders placed on Sunday will be delivered the following day. (Monday)
REFUND POLICY IF ORDER IS VOIDED OR CANCELLED AS PER OUR T&C'S
ORDERS PLACED THAT ARE SUBSEQUENTLY VOIDED OR CANCELLED INLINE WITH OUR T&C’s. (OUTSIDE ORDER RADIUS, AGE VERIFICATION FAILURE ETC) WILL BE SUBJECT A 3.5% PROCESSING CHARGE DEDUCTED FROM YOUR REFUND AMOUNT.
- IF AN ORDER IS CANCELLED DUE TO AN ISSUE ON OUR SIDE. (NO STOCK, UNABLE TO FULFILL ORDER OR DELIVERY FOR EXAMPLE) YOU WILL RECEIVE A FULL REFUND OF THE FULL AMOUNT CHARGED TO YOUR CARD AT TIME OF PURCHASE.